Call Us Now : 07402 389 965
Privacy Policy
Effective Date: 08/01/2025
Hopkins Pond and Garden Maintenance ("we," "our," "us") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you use our website.
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1. Data Controller
The data controller responsible for your personal data is:
Hopkins Pond and Garden Maintenance
30 Libertus Road
Cheltenham
GL51 7EP
07402389965
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2. Personal Data We Collect
When you submit a contact form on our website, we may collect the following personal data:
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Full name
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Email address
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Postal address
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Contact telephone number
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3. How We Use Your Personal Data
We collect your personal data to:
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Respond to your enquiries and provide customer support
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Communicate with you about our services
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Maintain business records and comply with legal obligations
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4. Legal Basis for Processing
We process your personal data based on:
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Consent: When you provide your data via our contact form.
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Legitimate Interests: To respond to your enquiries and maintain communication.
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Legal Obligations: For record-keeping and compliance with applicable laws.
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5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device.
Types of cookies we use:
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Essential Cookies: Necessary for the website to function properly.
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Analytics Cookies: Help us understand how visitors interact with our site.
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Functional Cookies: Enhance website functionality and personalization.
You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this section.
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6. Data Sharing
We will not share your personal data with third parties, except:
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When required by law
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With service providers who assist us in website management or communication services, under strict confidentiality agreements
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7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, your data will be securely deleted or anonymised.
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8. Your Rights
Under the UK GDPR, you have the following rights:
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Access: Request access to your personal data.
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Rectification: Request correction of inaccurate data.
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Erasure: Request deletion of your personal data (subject to legal requirements).
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Restriction: Request restriction of processing under certain circumstances.
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Objection: Object to processing based on legitimate interests.
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Data Portability: Request transfer of your data in a structured format.
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Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise these rights, please contact us using the details provided above.
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9. Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
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10. International Data Transfers
We do not transfer your personal data outside the UK. If this changes, we will ensure appropriate safeguards are in place.
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11. Complaints
If you have concerns about our data handling practices, you can contact us directly. You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO):
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12. Changes to This Privacy Notice
We may update this Privacy Notice periodically. The latest version will be posted on our website with the effective date.
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13. Contact Us
If you have any questions about this Privacy Notice or how we handle your data, please contact us at:
07402389965